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Testimonials

Here is what people are saying about us!

 

 

Great Agent!

Kate was an exceptional agent. Nothing was to much trouble. She went out of her way to help make everything run smoothly. I couldn't have found a more helpful agent Thank you so much Kate.. I am very happy to be in my little house 🏡

Sophie,  26 Jul 2018

We found Tom to be easy to get along with and made our purchase Stress Free.

Kevin & Sandra, 22 July 2018

 

Kate and the team were awesome to deal with!!! 

Kate and her team were awesome to deal with during our recent purchase. We didnt have to worry about the things we didnt need to know about and they worked hard to secure our purchase that we may have otherwise lost, Thanks Kate, Lauren and the team!!!

Justin & Jess,  03 Jul 2018

 

Knows the market

Thanks again Kate, got the right advice and price.Recommend to anyone.

Peter, 16 June 2018

 

Great Agent 

Wonderful experience with Kate Chapple. Patience friendly and kind

Chantelle & Brandon, 16 June 2018

 

Very professional agent with good service. 

A local based Real Estate agency who knows the local market very well. They were always prompt with any enquiries and very helpful during the sales negotiation and with associated contract matters. Would be recommend them to any future buyers and sellers of real estate.

Rex & Judy, 10 June 2018

 

Great to deal with. Friendly and positive.

Nothing more could have been done by anyone that she didn't do. Very pleased with everything.

Carol Anne & Peter, 08 June 2018

 

Very Professional!! 

Kate is not only a very professional agent but also very caring and supportive! she has always been very approachable during the whole process which made a big difference to us whilst we were selling our home.... she was always available and responsive no matter what our questions or requests were...Thanks Kate for looking after us and our home : )

Amanda and Thomas,08 Jun 2018

 

Very friendly 

We found Kate pleasant ,helpful, honest and easy to talk to. The other members of the Harcourts team are also very helpful and friendly.

Don & Helens, 26 April 2018

 

Friendly and professional

Kate was very professional and very friendly, made us feel very welcome to St Helens. Would definitely recommend Kate!

Helen & Robert, 25 April 2018

 

Old School Service 

It is rare these days to find someone who is prepared to go above and beyond and we found Kate was willing to not look after our needs, but also take care of the Vendor. Her integrity and credibility was what helped to seal the deal for us and would be happy to recommend Kate to anyone. I would also like to thank Lauren who was an invaluable contact for us when Kate not available. Thank you Harcourts for making this process as painless as possible.

Michelle & David, 18 April 2018

 

Heidi's pleasant attitude and friendly manner made the sale of the property easy and she got the best price for us, would recommend her to anyone needing an estate agent.

Jim & Brenda, 04 April 2018

 

Very pleased with my agent!

Kate Chapple and all the staff at Harcourts St Helens were great, very kind and efficient and up to date with the market.

Mrs. S Brittian, 03 Apr 2018

 

Fantastic, Couldn't be more helpful

Heidi, has been the best agent we have ever dealt with, responsive, friendly, down to earth with a good dose of empathy thrown in noting was to hard or complicated, Heidi was the rock in whom we trusted all.
Heidi, made our put shade from Qlds to Tasmania a breeze.
She is a total star... well our 5 Star agent.

Stefaan and Jonathan, 16 March 2018

 

Great Agent

Heidi was fantastic to deal with, she made the process really easy. Thanks again Heidi

Katrina, 13 March 2018

 

Proactive Agent

Available, attentive and great local knowledge. Viewings and Purchase liaised with ease despite distance , as I was residing in QLD and only had fleeting visits to Tasmania. With the experience of Kate and Tom at harcourts my house purchase was a simple joyful process. Many thanks to them and the whole team in St Helens especially for allowing me to hate crashbthe Christmas Party yo collect my keys as a keen new owner!

Ms. C Westley, 11 March 2018

 

Great Agent 

My dealings with Kate and staff were comfortable, friendly and willing to be of service. Lauren is a great asset to the team with her professional and prompt approach to situations that arose during my involvement with them. I will be happy to deal with this team again in the future.

Mr. R & Mrs. S Attard, 08 Mar 2018

 

Enthusiastic and Knowledgeable Agent 

I met Kate when I walked into the St Helens Harcourts real estate office looking to find a property in an area unfamiliar to me. I found her to be enthusiastic, helpful and knowledgeable about the local real estate scene and took me to see many houses which fitted into my expectations. She and her staff were a joy to deal with and I never felt pressured. I would not hesitate to recommend Kate Chapple if you are in the market to sell or to buy a property

Mr. B Baklien, 02 Mar 2018

 

Amazing Agent

Heidi was terrific. She was willing to work to the best of her ability to suit our needs. She also was contactable at any time. Thanks so much for all the hard work

Steve & Marnie, 02 March 2018

 

Professional & friendly service

From the momet l entered the office to make an inquiry l felt at ease with the relaxed friendly nature of Tom and his fellow staff members. Our purchase of land went smoothly thanks to the knowledge and professional manner of Tom as the agent and Lauren as admin manager. I would be happy to recommend them to anyone wishing to engage an agent in the future.
Warmest Regards,

J Wicking, 28 Feb 2018

 

A great caring, honest, agent 

Kate Chapple, Harcourt's St Helens has sold many parcels of land on my behalf. Kate and her team are very caring when dealing with their vendors and purchasers. Kate is extremely honest, caring and reliable and goes beyond the call of duty when dealing with a sale.

Mrs. M Thorn, 28 Feb 2018

 

Very Happy!

Harcourts went out of thier way to help me purchase the property I brought. All staff were friendly & helpful 10/10

Mr. T Crawford, August 2017

 

Great service

We moved to Harcourts St Helens because our previous agents service was not 100%. The staff at Harcourts were always at our service with a smile on their faces. 10 Plus!

Mr & Mrs Holyday, August 2017

 

Our Experience with Harcourts was commendable in all areas and we highly recommend them. The team were pleasant, helpful and easy to talk to, Informative & knew their jobs. 10/10

Mr. & Mrs Chewllew, July 2017

 

Excellent

We chose Harcourts St Helens to sell our home from all the good things we were told about them. They were all helpful, Pleasant, friendly & confident and went out of thier way to make everything so much easeier for us with out sale and resettlement. We could see no way they would need to improve their services as we were so happy. 

- Mr. & Mrs Blake, July 2017

 

Very Pleased!

My Husband and I were very pleased with the prompt attention, when we asked for an appraisal, Tom came within the hour, we both felt that Harcourts were the right company to sell our Mum's home. All the staff members were very competent & friendly 10/10

- David Murray & Jared Murray, July 2017

 

Harcourts St Helens were fantastic

Kate, Tom & Lauren were just tops, helpful, courteous and professional. All staff members were wonderful, well trained and willing to go beyond when required. I can not rate them highly enough. 10/10

- Peter Bell, July 2017 

 

We chose to sell our property with Harcourts St Helens because we felt [they] have been around for a long time and have a good reputation. The staff members were brilliant, very helpful and understanding. Tom Dancer was wonderful! 9.5/10

- Liz Lawson, June 2017

 

Harcourts St Helens were very helping in finding us a property. Lauren has been most helpful to us in purchasing a property and keeping us informed. 10/10

- Ms S Coughlin, June 2017

 

I found Katie, Lauren and Doreen excellent, very friendly and helpful. 10/10.

- Mrs S Webb, May 2017

 

Tom Dancer was awesome - excellent! 10/10

- Mr W Cremen & Ms S Willis

 

Kate, Lauren and the Harcourts team were 100% dedicated to getting my property sold. All staff members at Harcourts were friendly and made sure I was well informed about all information 110% of the time. I was even offered a hug from Lauren knowing how sad I was handing in the keys. Thankyou! 10/10

- Mrs S Richards, March 2017

 

Right from our intial inquiry we could not fault the service that Lauren provided. 10/10

- Mr KM McCauley & Ms JM Butler, February 2017

 

Friendly, helpful, easy to deal with. Lauren was very friendly and helpful and followed up on our questions. Kate was great at keeping us up to date on the progress of our offer. 10/10

- Mr JWL & Mrs TA Fidler, February 2017

 

Reputation of good service, being proactive during the sale and success of sales. Wonderful! 10/10

- Mr CC & Mrs RA Snow, January 2017

 

The staff have been very pleasant, punctual and extremely patient and helpful. 9/10

- Mr TR Bosker & Mrs HA Gilbank, January 2017

 

Not knowing any real estate agents in St Helens, I just Googled them and loved what I read and saw in their web site. I just had a good feeling about them and I was right! 10/10

- Mr PL & Mrs LM Dickfos, December 2016

 

Very good, professional and complication free. 8/10

- Mr GP Staunton, November 2016

 

Kate Chapple is a delight to deal with! 9/10

- Mr JE & Mrs ME Booth, September 2016

 

We Choise Harcouirt Realestatae to sell our property and they did, we found them to be b=very efficient. We would definatly use Harcourts again in the furture. 10/10

Mr. A & Mrs. G Flood

 

I found the Harcourts staff to be a very friendly group who always welcomed me if any questions arose. They were very efficient with property inspections and repairs, always referring to me when work & pricing were required. Their office work, with reference to the rental side was very diligent. When the property was put up for sale I certainly had no hesitation carrying on with them. Their advise on sale price for the unit, which i checked with them on occasions was very gratefully received. They always gave very efficient feedback after showing people through the property, their attitude at all times was very friendly and could not do enough to help. I certainly would have no hesitation in referring other to Harcourts Real Estate for their very friendly courteous service.  10/10

 

Kate and the team at Harcourts have been very welcoming and helpful in having us find our new home. Lauren has been 10/10 with her helpfulness in the preparation of our offer and contract for our purchase. The service was perfect! 10/10

Mr. J Massie & Mrs. R Angus, June 2016

We have had very happy dealing with Harcourts St Helens both in sales & in rentals. Kate Lauren, Lucy & Doreen have all et our expectations and have been qwonderful to deal with. 9.5/10

Mr. G T Webb, May 2016

 

Our experince with Harcourts was very good, we found them all to be very professional. 10/10

Mr & Mrs Bonney, May 2016

 

Kate, Lauren & Lucy have all been very helpful and nothing was too much trouble. We are both very grateful for all their assistance. 10/10

Ms. N Bailey & Mr. C Stoltenberg, April 2016

 

All staff members at Harcourts were totally professional in their work - Very happy with all the staff member at Harcourts.

Mr & Mrs. Taylor 

 

We purchased a property from Harcourts in 2011 and have built a few rental properties and have always had good service so have continued with Harcourts St Helens. The staff members are wonderful, can not fault them they are always easy to talk to, helpful & professional. They have our best interests & our tenants best interest at heart which works well. 10/10

Mr. D & Mrs. H Hazeldine, April 2016

Harcourts have always been very helpful & Business like. The moment you walk in the front door staff were friendly and polite. The same kindness was followed through to completion. Management was also very helpful, you could always feel free to ask any questions and always received a smile and answer. 10/10


- Mr. A C Cantrell & Ms. A M Thompson, March 2016
Kate made the experience very easy for us and we are very happy 9/10


- Mrs. C Gualtieri, February 2016
The staff at Harcourts are always helpful, honest and efficient 10/10


- Ms P J MacNamara , February 2016
The Service was Excellent. 10/10


-Mr. D J & Mrs. N T McCarthy, February 2016
"All staff treat you in a friendly family way that is hard to find these days. Lauren always kept us up to date with any developments. Keep doing what your doing." 10/10


- Mr A D & Mrs. G C Shaw, January 2016
"It gives me great pleasure to provide this testimonial for Lucy Chapple of Harcourts St Helens. I have just purchased my first property - a residential block in St Marys with the intention to build my home on it. I categorically could not have wished for a better Real Estate agent. Lucy is an absolute gem! She managed a potentially difficult sale with amazing calm and foresight. I am certain that she has gone well beyond the call of duty for me. I was put at ease with the complete confidence that everything was being done on my behalf. As a result my purchase has been settled with minimum fuss. If i were ever to make another purchase or a sale, I would insist on Harcourts and Lucy Chapple as my agent."
- Mr. A Francois, December 2015


"It was enjoyable to look at the house because of Kate & Laurens helpfulness and friendliness. All staff members have been helpful and efficient. Thalia kept me informed throughout the whole process." 10/10
- Ms. M Geary, December 2015


"Very helpful, nothing is a problem, just ask and they will help. Very courteous. Their service has been excellent, Kate Chapple has bent over backwards to help out in any way possible, and also the staff."
- Mr. D & Mr. B Dwyer, December 2015


"We're very pleased that we chose Harcourts to sell our properties, they've been very professional and work as a team. We found them very obliging" 10/10
- Mr. A & Mrs. S McLaughlin, November 2015


"Lauren Thompson was great, she listened to what we wanted and found suitable properties for us to view. Always so polite and helpful."10/10
- Mr. W Keen & Ms. J Kelly, November, 2015


Harcourts provided a helpful service. The Staff members followed up quickly. 10/10
-Ms. Li, November 2015


"Personal preference to sell with Kate Chapple, regardless of the Agency. All staff members have been professional, courteous, helpful and friendly, and it has been a pleasure to deal with them."
-Mrs. R Barber, November 2015

"Excellent in every way - patience, responsiveness, openness, professional yet very warm. Really appreciated the friendly professional service, absolutely tops and helpful in every possible way. Hard to fault."
- Mr. & Mrs. McManamey, November 2015

"First rate, helpful, attentive, friendly. Couldn't ask for more."
- Mr. L T Burling, September 2015

"Lauren Thompson gave me excellent service. Lauren could not do enough for me, I would say she is the best." 10/10
- Mrs. C S Howe

"Lauren made the process of my first property sale easy and always kept me up to date. Thank you!" 10/10
- Ms. S Bramich, 2015

"Brilliant!!! Very, very happy with Lucy & Kate." 10/10
- Ms. T Bruce, July 2015

"I found my experience with Harcourts St Helens excellent. Lucy Chapple was very professional with excellent communication skills and always available to put me at ease." 10/10
- Mr. A J Francois, 2015

"We found our experience with Harcourts St Helens to be most enjoyable. Making a stressful time much easier, no pressure selling. Highly professional, very friendly, always had time for you and always smiling." 10/10
- Mr. J & Mrs. R Gadsby, July 2015

"Friendly, helpful, prompt & polite."
- Mr & Mrs Laviano, July 2015

"After leaving our property off the market for several months, we decided a new Agent was necessary. After meeting the Harcourts friendly and professional team, we thought these are the ones for us. We have found all the members of the team very helpful and professional, particularly Lauren Thompson. We could not fault the service we received." 10/10
- Mr & Mrs Green, July 2015

"I have had previous dealings with Harcourts and they were great to deal with and very friendly."
- Mr. B & Mrs. C Whitney, July 2015

"My experience with Harcourts St Helens was professional and the staff members were excellent." 10/10
- Ms. K L Rohweder, June 2015
"Prompt, Obliging and Courteous."
- Mr. M V & Mrs. L Brinkman, June 2015

"I chose Harcourts Real Estate as they have an old family background and they are honest, helpful, kind and hardworking people."
- Ms. N M Denney, June 2015

"I chose Harcourts as they were highly recommended by friends and other members of the community. We found that the staff were very friendly and always available and approachable - nothing seemed a hassle. They were also flexible to our needs (caring)." 10/10
- Mr. T & Mrs. A Beams, June 2015

"I found the Harcourts St. Helens staff very pleasant, easy going and good to get along with."
- Mr. D Tetlow, April, 2015

"Very helpful, everyone was just lovely. Lucy was very good." 10/10
- Mr. R McGovern, April 2015

"Great, Lovely to deal with, friendly and willing to help."
- Mr. C Morehead & Ms. M Chung, April 2015

“We were very happy with Lucy’s service. 10/10”
-Mr. G & Mrs. S Binns, March 2015

"After having listed my property with a few agents in the area, I then listed with Lucy Chapple at Harcourts St. Helens. What an amazing difference. After just a few weeks I held a signed contract for the property. Lucy was extremely proactive and kept us informed every step of the way and the property management team were awesome. Lucy should be given all due accolades as she has exceeded all our expectations. Well done Lucy and may she have a long and very successful career with Harcourts. 10/10"
- Mr. R & Mrs. J Slinger, February 2015

"Very good & helpful. All communication with Lauren was very cordial. 10/10"
- Mr. S M & Mrs. D Jones, January 2015

"Good reputation in the area. Lauren was an exceptional communicator, keep doing what you're doing. 10/10"
- Mr. R C Brabender, January 2015

"Quick, competitive & friendly service. Very happy with the service and feedback from the staff. 10/10"
- Mrs. K Cowling, January 2015

"Friendly & Caring group of staff with confidentiality & professionalism. Easy 10/10"
- Ms. M Thorn, January 2015

“Great service 10/10 & very helpful. Lauren was most accommodating from the outset when we requested an impromptu inspection. She maintained regular contact throughout the process to ensure a smooth transaction - nothing was too much trouble. A highly recommended agent.
- Mr. T & Mrs. S Chapple, November 2014

“Lauren Thompson provided good local knowledge of the area. Ten out of ten for staff and service. Very well informed & very helpful. 10/10 "
- Mr. T Roney, November 2014.

“Kate Chapple is a very professional and friendly lady willing to extend herself. Kate handled our inquiry, arranged for a viewing with the owner at very short notice and arranged the contract signing in a short space of time; great service 10/10."
- Mr. D & Mrs. P Phegan, November 2014

"We have used Kate previously when purchasing - we have found our experience 10/10 "
- Mr. & Mrs. Paten, October 2014

"We found Harcourt St. Helens very professional, they went out of their way to accommodate us in viewing properties".

"Lucy was very professional for the short time she has been in her career. It was a pleasure to a part of her first sale. We wish her well moving forward" 10/10
- Mr. & Mrs. George, October 2014

“Professional, courteous, polite and very helpful. 10/10”
– Mr. A D & Mrs. S McLaughlin, 2014

"Excellent service, kind, courteous and very helpful. I think Kate Chapple is one of the best"
- Mr. C Koellner, June 2014

"We were impressed by the cheerful and friendly nature of the Agent with obvious local area knowledge and showed a high degree of professionalism. The staff were always helpful and friendly in providing fist class customer service"
- Mr. C & Mrs. D Batten, June 2014

"Ten out of ten for the pleasant, friendly, honest sales team that get results"
- Mr. G Dean, March 2014

"We chose Harcourts after they visited us to give an appraisal. We felt very comfortable with them. They were very helpful and professional in all aspects of the sale of our property. We really enjoyed having her to look after the sale; their services were second to none"
- Mr. R & Mrs. J Smith, May 2014

"We thought the staff at Harcourts were very relaxed and friendly, and were available when required"
- Mr. C & Mrs. K Hughes, May 2014

“Could relate to Kate easily, very helpful and always kept me informed. 10/10”
– Ms. W P Symons

“I found Kate an easy person to communicate with, her understanding of my situation at the time of sale made it an easy transaction. Her relaxed style matched my own. I would not hesitate in recommending her and Harcourts to anyone wishing to sell or buy. 10/10”
– Ms. E Major

“We were kept well informed, Harcourts were very friendly and approachable.”
– Mr. S & Mrs. K Green, April 2013

“The service of the staff was excellent. Very helpful and it was greatle appreciated. 10/10”
– Mr. N & Mrs. A Monks, October 2013

“Always helpful and friendly. Lovely staff – nothings too much trouble. 10/10”
- Mr. A & Mrs. D Payne, September 2013


“Could not be any more helpful – Excellent service. 10/10”
– Mr. B & Mrs. L Vesey, May 2013


“I went to Harcourts because of their great reputation for good service and selling in this market. 10/10”
– Mr. G Munday, April 2013


“Very good and very professional.”
-Mr. R Beacham


“Nationwide network – growing company with nice Real Estate Agents. Good reputation within St. Helens. Friendliness and quick to respond when ringing to put house on the market. Didn’t have to wait which is what I liked, very good feedback.”
- Mr. A & Mrs. J Bott


“We found them to all be very helpful, great shoulders to cry on when a problem came about and always available. 10/10”
– Mr. R & Mrs. J Shegog, September 2013


“Perfect service, friendly and helpful. 10/10”
– Ms. M Dance


“Knew the company and good sports St. Helens suggested your service. First class. 10/10”
– Mr. W McLaughlin


“We had heard good reports regarding the local Harcourts agency. We also looked up Harcourts on the net and found an easy and well laid out site, which complied the local, helpful and efficient agency. 10/10”
– Mr. J & Mrs. C Tetlow